Privacy Policy

Last updated: September 3, 2026

Ez Scrubbs operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a convenient shopping experience (the "Services"). Ez Scrubbs is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or that has been de-identified so that it cannot reasonably identify or be linked to you.

Depending on how you interact with the Services and as permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact details, including your name, billing address, shipping address, phone number, and email address.

• Financial information, including payment card information, transaction details, form of payment, payment confirmation, and other payment details.

• Account information, including your username, password, preferences, and settings.

• Transaction information, including products you view, add to your cart, purchase, return, or cancel, as well as information about your past transactions.

• Communications with us, including information you provide when contacting us for customer service or other inquiries.

• Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

• Usage information, including information regarding how and when you interact with or navigate our Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, place an order, communicate with us, or otherwise provide us with personal information.

• Automatically through the Services, including information from your device when you visit our website and information collected through cookies and similar technologies.

• From our service providers, including companies that provide technology, payment processing, fulfillment, shipping, marketing, analytics, or other services on our behalf.

• From our partners or other third parties, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

Providing and Improving the Services. We use your personal information to process payments, fulfill orders, arrange shipping, process returns and cancellations, maintain your account, provide customer support, remember your preferences, and improve your shopping experience.

Marketing and Advertising. We may use your personal information for marketing and promotional purposes, including sending marketing or promotional communications by email or text message and displaying advertisements for our products on our Services or other websites and platforms.

Security and Fraud Prevention. We may use personal information to authenticate accounts, provide a secure shopping and payment experience, detect or investigate potentially fraudulent, illegal, unsafe, or malicious activity, and protect our business and customers.

Communicating With You. We use your personal information to respond to questions, provide customer support, communicate about your orders, and maintain our relationship with you.

Legal Reasons. We may use personal information to comply with applicable laws, respond to valid legal processes or government requests, investigate or participate in legal proceedings, and enforce our terms, policies, or rights.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate business purposes, including:

• Shopify, vendors, and service providers that perform services on our behalf, including payment processing, data analytics, customer support, cloud storage, fulfillment, shipping, and technology services.

• Business and marketing partners that help us advertise and market our products.

• Shipping and fulfillment providers when necessary to deliver your purchases.

• Third parties when you direct, request, or consent to the disclosure.

• Our affiliates or entities within our corporate group, where applicable.

• Parties involved in a business transaction, such as a merger, acquisition, restructuring, financing, or sale of assets.

• Government agencies, regulators, law enforcement, or other parties when necessary to comply with applicable laws, court orders, subpoenas, or other legal obligations.

Depending on where you reside, you may have the right to opt out of certain uses of your personal information for targeted advertising or the sale or sharing of personal information. Where available, these rights may be exercised through the privacy options provided on our website.

Relationship With Shopify

Our store is hosted and powered by Shopify. Shopify collects and processes certain personal information relating to your access to and use of our Services in order to provide and improve its services.

Information submitted through our Services may be transmitted to Shopify and other service providers that may operate in countries outside your state or country of residence.

Shopify may also process information about your interactions with our store and other merchants in connection with certain Shopify features and services. Shopify's processing of personal information is subject to its own privacy policies and practices.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to operate our website, remember your preferences, understand how customers interact with our Services, improve website performance, prevent fraud, and provide or measure advertising.

You may be able to manage certain cookie preferences through your browser settings or privacy controls made available through our website. Disabling certain cookies may affect the functionality of some parts of the Services.

Third-Party Websites and Links

Our Services may contain links to websites or online platforms operated by third parties.

If you follow a link to a third-party website or service that is not controlled by Ez Scrubbs, you should review that third party's privacy and security policies.

We are not responsible for the privacy, security, accuracy, or practices of third-party websites or platforms.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children under the age at which they may legally consent to the processing of their personal information in their jurisdiction.

If you are a parent or guardian and believe a child has provided personal information to us, please contact us at support@ezscrubbs.com to request deletion of that information.

We do not knowingly sell or share the personal information of individuals under 16 years of age as those terms may be defined under applicable privacy laws.

Security and Retention of Your Information

We take reasonable measures designed to protect personal information. However, no security system or method of transmitting information over the internet is completely secure, and we cannot guarantee absolute security.

How long we retain personal information depends on factors including whether the information is needed to maintain your account, fulfill orders, provide Services, comply with legal obligations, resolve disputes, prevent fraud, or enforce our agreements and policies.

Your Rights and Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including:

• Right to Access/Know: You may have the right to request information about the personal information we maintain about you.

• Right to Delete: You may have the right to request deletion of certain personal information.

• Right to Correct: You may have the right to request correction of inaccurate personal information.

• Right to Portability: You may have the right to receive a copy of certain personal information we maintain about you.

• Right to Opt Out of Sale, Sharing, or Targeted Advertising: Where applicable, you may have the right to opt out of certain processing of your personal information for targeted advertising or activities legally defined as the sale or sharing of personal information.

• Managing Communication Preferences: You may unsubscribe from promotional emails at any time by using the unsubscribe option provided in those emails. Even if you unsubscribe from marketing communications, we may continue to send non-promotional communications relating to your orders, account, or other transactions.

You may exercise applicable privacy rights through the options provided on our Services or by contacting us at support@ezscrubbs.com.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

We may need to verify your identity before processing certain requests. Where permitted by law, you may also designate an authorized agent to submit certain requests on your behalf.

Complaints

If you have concerns or complaints about how we collect, use, or process your personal information, please contact us using the information provided below.

Depending on applicable law, you may also have the right to appeal certain decisions regarding your privacy request or submit a complaint to an appropriate regulatory authority.

International Data Processing

Although Ez Scrubbs currently ships products within the United States only, some of the technology providers, service providers, and other third parties we use may process or store information outside of the United States.

When personal information is transferred or processed internationally, applicable safeguards may be used where required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technologies, or applicable legal or regulatory requirements.

When we update this Privacy Policy, we may update the "Last updated" date displayed at the top of this page and provide additional notice where required by applicable law.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise privacy rights that may be available to you, please contact us at:

Ez Scrubbs
Email: support@ezscrubbs.com
Mailing Address: 2821 Bolton Rd, Orange Park, FL 32073, United States