Shipping Policy

Last Updated: September 3, 2026

Thank you for shopping with Ez Scrubbs. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

ORDER PROCESSING

Orders are processed and prepared for shipment after your payment has been successfully received.

Processing times may vary depending on order volume, product availability, holidays, promotions, and other circumstances.

Once your order has been fulfilled and shipped, you will receive a shipping confirmation email with tracking information when available.

Please note that processing time is separate from shipping and delivery time.

SHIPPING LOCATIONS

Ez Scrubbs currently ships to addresses within the United States only.

At this time, we do not offer international shipping.

SHIPPING RATES

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

From time to time, Ez Scrubbs may offer free or discounted shipping as part of a promotion. Any such offer may be subject to additional terms, minimum purchase requirements, or promotional periods.

ESTIMATED DELIVERY TIMES

Estimated shipping and delivery times displayed on our website or during checkout are estimates only and are not guaranteed.

Delivery times may vary depending on your location, shipping carrier, order volume, weather, holidays, transportation disruptions, and other circumstances outside of our reasonable control.

Ez Scrubbs is not responsible for shipping carrier delays or other delivery delays outside of our reasonable control.

ORDER TRACKING

When tracking information is available, it will be sent to the email address associated with your order after your package has shipped.

Please allow time for the shipping carrier to update tracking information after your shipping confirmation has been issued.

In some cases, tracking information may take several business days to display movement after a shipping label has been created.

INCORRECT OR INCOMPLETE SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your shipping information before completing your purchase.

If you notice an error in your shipping address, contact us immediately at support@ezscrubbs.com.

We will make reasonable efforts to update your shipping information if your order has not yet been fulfilled. However, we cannot guarantee that an address can be changed once an order has entered the fulfillment process.

Ez Scrubbs is not responsible for orders delivered to an incorrect address when the incorrect or incomplete address was provided by the customer.

If an order is returned to us because of an incorrect, incomplete, or undeliverable address, additional shipping charges may apply if the customer requests that the order be reshipped.

ORDER CANCELLATIONS

Orders may be canceled for a refund before they have been fulfilled.

If you need to cancel your order, contact us as soon as possible at support@ezscrubbs.com.

Once an order has been fulfilled, it can no longer be canceled.

Because orders may enter fulfillment quickly, submitting a cancellation request does not guarantee that we will be able to stop the order before it is fulfilled.

LOST OR MISSING PACKAGES

If your tracking information has not updated for an extended period or you believe your package has been lost in transit, please contact us at support@ezscrubbs.com.

We will review the available tracking information and, where appropriate, work with the shipping carrier to investigate the shipment.

If tracking shows that an order has been delivered but you cannot locate the package, please first:

• Check around your property and delivery location.

• Check your mailbox, parcel locker, front desk, or mailroom where applicable.

• Ask household members or neighbors whether they accepted the package.

• Allow additional time, as some carriers may mark packages as delivered shortly before the package actually arrives.

If you still cannot locate your package, contact support@ezscrubbs.com so our customer support team can assist you.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

Please inspect your order after delivery.

If your item arrives damaged or defective, or you receive an incorrect product, contact us at support@ezscrubbs.com as soon as possible.

Please include your order number and, when requested, photographs showing the issue so our team can evaluate your claim.

Once the issue has been reviewed and approved, Ez Scrubbs will send an eligible replacement product at no additional product cost to you.

RETURNS

Eligible products may be returned within 30 days of receiving your order in accordance with our Return & Refund Policy.

Products must be unused, unopened, in their original condition, and in their original packaging to qualify for a return.

Customers are responsible for return shipping costs, and original shipping charges are non-refundable.

Please contact support@ezscrubbs.com before returning any product.

SHIPPING DELAYS

While we work to ensure orders are delivered as quickly as possible, circumstances outside our control may cause delays.

These may include severe weather, carrier disruptions, transportation delays, high-volume periods, holidays, natural disasters, or other unforeseen circumstances.

Delivery dates and shipping estimates are not guaranteed unless expressly stated otherwise.

CONTACT US

For questions about shipping, tracking, delivery, or your order, please contact:

Ez Scrubbs
Email: support@ezscrubbs.com
Address: 2821 Bolton Rd, Orange Park, FL 32073, United States